White paper fra SAS Institute Inc med konklusjoner fra en workshop på
hvorfor og hvordan best måle effekten av markedsføring på forskjellige sosiale medier.
There’s a wealth of customer and business insight to be found in all these
interactions. But organizations are struggling to understand, measure and
capitalize on this untamed, open forum. Savvy marketers are reading and
responding to social media content, but few organizations consolidate and analyze
it in a systematic and strategic way. It is no wonder; harnessing data from the
ephemeral, global conversation is like herding cats.
Effective social media measurement is the leading topic in marketing right now,
and rightly so. That’s why SAS partnered with the leading measurement and
accountability research consultancy to discuss the topic in a workshop at the May
2010 eMetrics conference in San Jose, CA.
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